Senior Technical Adoption Engineer
Skills
Computer ScienceCustomerCustomer RequirementsCustomer SupportNetworkingTechnical SupportTraining
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong technical knowledge of Cisco networking and collaboration tools
- Excellent understanding of customer use of digital platforms
- Outstanding communication and organizational skills
- Experience in training, creating documentation, and customer support
Nice to have
- CCIE certification
- Computer Science education
Day to day
- Play a meaningful role in ensuring customer adoption of Cisco Spaces platform
- Collaborate with teams to support and guide customers through adoption process
- Responsible for adoption and success of use cases across different personas and verticals