RemotevilleRemote Senior Technical Support Engineer Job in Greater London, UK Alation
Senior Technical Support Engineer Alation
£ -
REST ApisRelational DatabasesSQLApplication SupportDatabasesEnterprise SoftwarePostgresqlSupport EngineersTroubleshootingWeb ServersJavaPython
Senior (5-8 years) - Expert (9+ years)
Greater LondonUK
Leader in enterprise #DataIntelligence solutions 🧡 Data Governance Partner of the Year for Snowflake & Databricks ❄️🧱
730+ employees
Enterprise
Role
Who you are
- Hold a CS degree with 8 years experience as a support engineer
- Proficient in troubleshooting Linux and running shell commands
- Experience with Relational Databases (e.g., Oracle, Postgres) and SQL
- Skilled in diagnosing and debugging Java and Python applications
- Familiarity with Web servers like Apache and Nginx
- Knowledge of REST APIs
Desirables
- Postgres
- JDBC drivers
- Elasticsearch
- NoSQL
- MongoDB
- Hadoop Ecosystem
- Cloud technologies
- Kubernetes
- Docker
What the job involves
- Provide advanced-level technical support to customers and partners
- Serve as subject matter expert for internal and external customers
- Contribute to the Support Knowledge Base by authoring technical documentation
- Facilitate technical enablement sessions
- Build and use complex lab setups for issue replication
Company
Company mission
Alation empowers enterprises to build a data culture and improve data-driven decision-making through self-service analytics and data governance solutions.Company benefits
- Career growth opportunities
- Remote work option
- Advanced technical support experience
- Joining a prestigious and innovative company
- Opportunity to work with leading technologies
Company values
- Innovation
- Empowerment
- Collaboration
- Excellence
Company HQ
Redwood CityFounders
Satyen Sangani (CEO)