Senior Technical Support Engineer
Skills
REST ApisRelational DatabasesSQLApplication SupportDatabasesEnterprise SoftwarePostgresql
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Hold a CS degree with 8 years experience as a support engineer
- Proficient in troubleshooting Linux and running shell commands
- Experience with Relational Databases (e.g., Oracle, Postgres) and SQL
- Skilled in diagnosing and debugging Java and Python applications
- Familiarity with Web servers like Apache and Nginx
- Knowledge of REST APIs
Nice to have
- Postgres
- JDBC drivers
- Elasticsearch
- NoSQL
- MongoDB
- Hadoop Ecosystem
- Cloud technologies
- Kubernetes
- Docker
Day to day
- Provide advanced-level technical support to customers and partners
- Serve as subject matter expert for internal and external customers
- Contribute to the Support Knowledge Base by authoring technical documentation
- Facilitate technical enablement sessions
- Build and use complex lab setups for issue replication