RemotevilleRemote Senior Technical Support Engineer Job in UK Docker, Inc
Senior Technical Support Engineer Docker, Inc
£ -
JavascriptREST ApisSoftware DevelopmentCustomer SatisfactionEnglishOperating SystemsTechnical SupportTrainingTroubleshootingREST APIs
Mid-level (3-4 years) - Senior (5-8 years)
UK
Docker helps developers bring their ideas to life by conquering the complexity of app development.
930+ employees
DevOps
Role
Who you are
- 5+ years enterprise software engineering and technical support experience
- Experience with Docker engine, Docker Hub, and related technologies
- Strong communication skills
- Ability to work remotely across time zones
- Experience troubleshooting Docker technologies and SaaS products
- Familiarity with macOS, Windows, and Linux
Desirables
- IT automation (CI/CD)
- Go programming language
- Python, JavaScript, Kubernetes
- REST API, web applications
What the job involves
- Support customers using Docker Hub and Docker Desktop products
- Provide world-class technical support and resolve complex issues
- Collaborate with Sales, Marketing, and Product Management teams
Company
Company mission
At Docker, we empower developers to simplify and accelerate the app development process, enabling them to bring their world-changing ideas to reality. Our goal is to provide unmatched simplicity, agility, and choice to millions of developers worldwide.Company benefits
- Flexible work schedule
- Home office setup
- Paid parental leave
- Technology stipend
- Encouraging PTO plan
- Company-wide hackathons
Company values
- Simplicity
- Agility
- Innovation
- Inclusivity