Remote Senior Technical Writer I Job in Plano, TX Alkami Technology

Who you are

• B.A. degree in writing, journalism, or technical writing or equivalent work experience required
• A minimum of 6 years’ work experience in technical writing at the enterprise level, including collaborative writing experience
• BankTech, SaaS and/or Fintech Industry experience required, ideally with a minimum of 4 years of experience
• Competency in Atlassian software development and collaboration tools, with a comprehensive knowledge of how to work, query, and filter in Jira, and how to document in Confluence
• Ability to multi-task and manage simultaneous priorities (project management skills)
• Experienced at editing and peer reviews
• Comfortable working with Google Docs and with the Google Developer Style Guide
• Curious and voracious learner
• Understanding of topic-based writing

Desirables

• Experience with Commercial Banking, Fraud and Security (Digital Banking), Data Insights, Mobile banking
• Familiarity with Component Content Management Systems
• Experience with API and SDK documentation

What the job involves

• You will quickly and efficiently produce accurate and timely documentation that contributes to the overall success of our products
• You will join a team that works collaboratively with training and development specialists, product managers, and usability experts to make our products easier to understand and use
• Attention to detail comes naturally to this person who will ensure all content provides clarity and accuracy, conveys the proper voice, and aligns with our internal style guide