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Remote Senior Technical Writer Job in Boston, MA DigitalOcean

Senior Technical Writer DigitalOcean
Acceptance TestingAtlassian SuiteDeveloper ToolsDocumentationManualsMarkdownOnline HelpRelease NotesSoftware DocumentationTechnical Writers
BostonMA


The cloud ☁️ of choice for developers, startups, and growing digital businesses around the world.
1690+ employees
SaaSCloud ComputingTechnologyInfrastructure

Open for applications

Role


Who you are

  • 7+ years minimum, of job related experience producing technical content
  • Experience with AI/ML
  • Strong research skills and the ability to pick up new technical concepts quickly
  • A portfolio of published writing for a technical audience on cloud computing or related concepts (can be professional or personal work)
  • Experience with: Working from the Linux command line, including installing and configuring a variety of software, Software version control and ability to use a Git-based workflow for writing collaboration, Documentation of in-process software, Writing content in Markdown
  • The ability to give and receive feedback to arrive at the best possible experience for users
  • Experience working remotely or collaborating from an office with remote teams
  • Excellent organizational skills and time management
  • Strong written and verbal English communication skills

Desirables

  • Professional experience with requirements gathering and manual or automated acceptance testing
  • Experience, in any role, as part of agile and traditional product and engineering teams
  • Experience with static site generators especially Hugo, Atlassian tools, Slack



What the job involves

  • Verifying and explaining the technical functionality of in-progress and release-ready cloud-based products, in particular our AI/ML offering, Paperspace.
  • Collaborating with product design, engineering, product management, and product marketing to create user-focused documentation for novice and experienced software developers.
  • Reviewing other team members' writing.
  • Maintaining existing documentation as changes are introduced to existing products.
  • Editing content written by product managers, support advocates, and engineers.
  • Publishing content written in Markdown and Hugo, reviewed on GitHub, to our content portal at docs.digitalocean.com.
  • Continually improving the writing team's content, style, and processes.

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Company


Company mission

DigitalOcean simplifies cloud computing so businesses can spend more time creating software that changes the world, assisting startups and SMBs with mission-critical infrastructure and managed offerings.




Company benefits

  • Reimbursement for relevant conferences training and education
  • Access to LinkedIn Learning's 10000+ courses
  • One-time work from home stipend
  • Wellness allowance
  • Flexible time off policy
  • Equity compensation including grants and Employee Stock Purchase Program



Company values

  • Simplicity
  • Security
  • Community
  • Customer Support



Company HQ

New York
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