Senior Technical Writer

Skills
BloggingEditingManualsOnline HelpRelease NotesSoftware DocumentationTechnical Documentation
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • A strong opinion about great English writing
  • Native-speaker or C1 level English proficiency
  • Understanding of databases database concepts
  • Ability to get hands-on with our technology to match actual software behavior with published documents
  • Strong written and verbal communication skills in English
  • Passion for technology and education
  • Experience with content management systems (CMS) a plus.

Day to day

  • Create clear, concise, and user-friendly technical documentation for a variety of audiences.
  • Collaborate closely with software engineers, product managers, and other stakeholders to gather information and understand technical concepts.
  • Apply and contribute to the company's style guide and content standards.
  • Create and advocate for a Documentation Center Of Excellence that accelerates written communication throughout the company.
  • Mentor others in improving their writing skills.
  • Automate documentation chores.