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Remote Senior User Researcher Job in UK Amber Labs

Senior User Researcher Amber Labs
User Research
Senior (5-8 years)
UK


A data and technology obsessed specialist consultancy.
75+ employees
ConsultingData AnalysisCloud ComputingAnalytics


Role


Who you are

  • Bachelor's degree in relevant field (e.g., Human-Computer Interaction, Psychology, Sociology)
  • Proven experience as a User Researcher in a public sector context
  • Familiarity with GDS standards and experience guiding services through assessments
  • Excellent communication and collaboration skills
  • Strong problem-solving abilities and proactive approach to user-centred design



What the job involves

  • Understanding and representing the voice of the user throughout product development lifecycle
  • Guiding digital services through Government Digital Service assessments from Discovery to Live
  • Working in multidisciplinary teams and integrating user research insights into product development
  • Analysing and synthesising research data to inform decision-making and involving colleagues in the process
  • Including users from various backgrounds and abilities in research to ensure accessible services
  • Applying appropriate research methods based on product life cycle and project requirements


Application process

  • Two-stage interview process
  • Possible third stage with company Partners if necessary

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Company


Company mission

Amber Labs is dedicated to empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to clients.




Company benefits

  • Flexible work environment focused on deliverable outcomes
  • Private medical insurance
  • Company pension plan
  • 25 days annual leave plus UK bank holidays
  • Access Perkbox discounts, perks, wellness resources
  • Generous employee referral program
  • Collaborative environment with career advancement opportunities
  • Encouragement to take bold steps and experiment
  • Choice of preferred device, PC or Mac



Company values

  • Employee-first
  • Innovation
  • Collaboration
  • Diversity



Company HQ

London



Founders

Amber Labs (Partnership)
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