SEO Account Manager
Skills
Account ManagementBusiness DevelopmentClient Retention ProgramsCustomer Relationship ManagementMarketing StrategyNegotiationPublic Speaking
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years of client management experience in an agency environment
- 3+ years managing digital marketing projects with strong SEO knowledge
- Native or full professional proficiency in English
- Excellent written and verbal communication skills across email phone and video
- Strong presentation skills and business acumen
- Ability to manage multiple accounts and cross-functional tasks
- Proven ability to maintain high client retention and identify upsell opportunities
- Advanced skills with Microsoft Office Google Workspace Zoom Slack and project management tools
- Strong organization problem-solving and attention to detail
- Ability to travel a couple of times per year
- Experience with SOWs and SLAs is desirable
Nice to have
- Curious
- Proactive
- Adaptable
- Detail-oriented
- Solution-oriented
- Organized
- Collaborative
- Business-minded
Day to day
- Lead and manage multiple client accounts at once while serving as the main strategic contact for each partnership.
- Build trust with stakeholders through proactive communication, thoughtful meeting leadership, and clear action plans that support retention and growth.
- Coordinate internal teams and external partners to deliver SEO-focused projects on time, improve workflows, and align reporting with client KPIs and business goals.