Service Delivery Engineer
Skills
Animal CareCollective BargainingInstallationsInternet ProtocolLocal Area NetworkNetworkingPeripherals
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in IT support service delivery or technical support roles
- Strong troubleshooting skills across hardware and software
- Good communication skills and a customer-focused approach
- Ability to manage your own workload and priorities
- Full UK driving licence and willingness to travel regularly
Nice to have
- Microsoft 365 exposure
- Basic networking knowledge
- Cloud platform exposure
- Field-based experience
- Ticketing tool familiarity
Day to day
- Deliver hands-on technical support to veterinary practices by installing hardware and configuring systems.
- Support customer onboarding remotely and on-site to ensure solutions are working effectively from day one.
- Troubleshoot hardware software and basic network issues while resolving escalated queries and maintaining clear documentation.
Hiring process
- Apply today