RemotevilleRemote Service Designer Job in UK Amber Labs
Service Designer Amber Labs
£ -
IT OperationsIT Operations ManagementIT Service ManagementOperating ModelsProcess DesignProcess ModelingProject DeliveryService DeliveryService DesignServicenowCollaborationAgileWaterfallITIL 3GDS standardsServiceNowWorkflow mappingProblem-solvingCommunication
Senior (5-8 years) - Expert (9+ years)
UK
A data and technology obsessed specialist consultancy.
75+ employees
ConsultingData AnalysisCloud ComputingAnalytics
Role
Who you are
- Translate client requirements into designs
- Collaborate with stakeholders
- Utilize agile and waterfall methods
- Adhere to GDS standards
- Apply ITIL 3 best practices
- Leverage ITSM and ITOM models
- Conduct workflow mapping and process design
- Configure ITSM tools
Desirables
- Collaborative
- Problem-solver
- Excellent communicator
- Adaptable
What the job involves
- Shape service offerings for clients
- Translate client requirements into designs
- Collaborate with stakeholders to integrate services
- Utilize agile and waterfall project methods
- Adhere to Government Digital Service standards
- Apply ITIL 3 best practices for service delivery
- Leverage ITSM and ITOM operating models
- Conduct workflow mapping and process design
- Configure ITSM tools for service offerings
Application process
- Talent Acquisition team will advise on next steps
- Minimal two-stage interview process
- Possible third stage conversation with company Partners if necessary
Company
Company mission
Amber Labs is dedicated to empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to clients.Company benefits
- Rapidly expanding start-up
- Flexible work environment
- Private medical insurance through Aviva
- Company pension plan through Nest
- Employee rewards platform
- Generous employee referral program
- Opportunities for career advancement
Company values
- Employee-first
- Innovation
- Collaboration
- Diversity
Company HQ
LondonFounders
Amber Labs (Partnership)