RemotevilleRemote Service Designer Job in UK Amber Labs
Service Designer Amber Labs
£ -
IT OperationsIT Operations ManagementIT Service ManagementOperating ModelsProcess DesignProcess ModelingProject DeliveryService DeliveryService DesignServicenow
Senior (5-8 years) - Expert (9+ years)
UK
A data and technology obsessed specialist consultancy.
75+ employees
ConsultingData AnalysisCloud ComputingAnalytics
Open for applications
Role
Who you are
- Must have 5+ years of experience in service design in various sectors
- Proficient in both agile and waterfall methodologies
- In-depth knowledge of IT Service Management and IT Operations Management
- Expertise in ServiceNow
- Strong problem-solving skills and able to thrive in a dynamic environment
- Excellent communication skills and effective collaboration with cross-functional teams.
Desirables
- Agile
- Waterfall
- ITIL 3
- ServiceNow
What the job involves
- Translate client requirements into actionable designs
- Ensure seamless access and support for end users
- Collaborate with internal and external stakeholders
- Integrate services into disaggregated supply chains
- Adhere to Government Digital Service standards
- Utilize ITIL 3 best practices for service enhancement.
Application process
- Contact from Talent Acquisition team
- Two-stage interview process
- Possible third stage with company Partners
Company
Company mission
Amber Labs is dedicated to empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to clients.Company benefits
- Join a rapidly expanding startup focused on personal growth
- Flexible work environment focusing on deliverable outcomes
- Private medical insurance through Aviva
- Company pension plan through Nest
- 25 days annual leave plus UK bank holidays
- Access Perkbox for discounts and wellness
- Generous employee referral program
- Collaborative and collegial environment with career opportunities
- Opportunity to take bold steps in a mindset of experimentation
- Device choice between PC or Mac
Company values
- Employee-first
- Innovation
- Collaboration
- Diversity
Company HQ
LondonFounders
Amber Labs (Partnership)