ServiceNow Architect

Skills
Artificial IntelligenceCMDBDecision-MakingIT Service ManagementJob Description DevelopmentOptimizationReadiness
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • ServiceNow Sr. Developer experience
  • Installation of new ServiceNow products
  • Configuration of SAM HAM CMDB ITSM ITOM and AI Control Tower
  • Experience with asset posture improvement
  • Knowledge of compliance and governance standards
  • Ability to improve data accuracy and lifecycle tracking
  • Experience supporting enterprise decision-making

Nice to have

  • Detail-oriented
  • Governance-focused
  • Analytical
  • Collaborative
  • Process-driven

Day to day

  • Install and configure new ServiceNow products across SAM HAM CMDB ITSM ITOM and AI Control Tower.
  • Develop configure and optimize ServiceNow capabilities to support PI planning and enterprise asset goals.
  • Improve asset visibility data accuracy and lifecycle tracking to strengthen governance audit readiness and risk mitigation.