Remote ServiceNow Pre-Sales Lead Job in UK NTT DATA UK&I

Who you are

• Deep understanding of ServiceNow platform and modules
• Excellent communication and sales skills
• Strong problem-solving abilities
• Relevant experience in pre-sales or solution consulting
• Familiarity with ITIL processes
• Bachelor's degree in a relevant field

Desirables

• CSM ITSM ITOM GRC
• ServiceNow Certification
• Pre-Sales Accreditation

What the job involves

• Gathering customer requirements
• Creating presentations and conducting product demos
• Building proofs of concepts
• Responding to RFPs
• Documenting Proposals and Statements of Work
• Estimating ITSM CSM ITOM and SPM related packages of work
• Facilitating discovery workshops to understand customers business challenges
• Conveying requirements to technical teams
• Creating Epics and Features assessing complexity and steering delivery team in the right direction
• Aligning development with requirements both internally and with 3rd parties including offshore suppliers
• Demonstrations to deliver technical and commercial arguments for proposed solutions
• End to end ServiceNow Sales and workshops
• Identify and advice on key client changes for internal processes and current technology
• Management of existing technical teams including performance reviews
• Contributing to the development and growth of the ServiceNow practice.