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ServiceNow - Sales/ Client Services

Skills
Client ServicesCustomer SatisfactionCustomer SuccessEventsIT SalesImplementation ExperienceSales
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 10+ years of IT experience
  • 3+ years in ServiceNow presales
  • Knowledge of ServiceNow platform, workflows, and integrations
  • Strong communication and organizational skills
  • Proven ability to propose alternate solutions proactively
  • Strong problem-solving skills
  • Willingness to travel
  • Experience in selling to large enterprises, healthcare, or commercial clients
  • Strong relationships within the US and Canadian IT industry
  • Bachelor's degree
  • 5-7 years of consultative IT sales experience desired

Nice to have

  • Client Services
  • Customer Satisfaction
  • Customer Success
  • Events
  • IT Sales
  • Implementation Experience
  • Sales
  • Servicenow
  • Skill Development

Day to day

  • Engage with clients to ensure customer satisfaction
  • Drive ServiceNow implementation projects
  • Develop and maintain customer relationships to ensure success.