Our vision is to create a world where innovation drives extraordinary contributions to humanity. This vision guides everything we do, how we do it, and why we do it. 

Our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire our vision and we are doing everything in our power across climate action, human rights, and digital equity to make it so.

We believe thoughtful ideas can come from anyone, anywhere, at any time. And all it takes is one to change the world.


Job Summary

HP is seeking a Services Specialist to lead solutions based customer engagements across the end-to-end services lifecycle. This individual contributor role combines consultative selling, solution leadership, and deal execution accountability, partnering closely with Account Managers to shape, develop, and close high-value services opportunities that support customers’ workplace and IT transformation objectives.

The Services Specialist is the deal leader for services led pursuits, owning services strategy, solution design, and commercial execution from early discovery through contract signature and structured handover to delivery teams. Managed Services & Solutions span discovery and design, lifecycle management, digital experience, and the ongoing monitoring and management of end user computing environments.

This is a customer-facing, quota-carrying role, measured on Total Contract Value (TCV), pipeline creation, win rate, deal quality, and clean handover to delivery. The role reports to the U.S. Market Services Sales Leader.

Key Responsibilities

Customer & Sales Leadership

Drive outcome-based value propositions aligned to customer strategies and business priorities.Engage senior IT and business decision makers, including executive-level stakeholders.Lead services opportunities end-to-end across pre-RFP and formal sales motions.Build, forecast, and advance a high-quality pipeline of strategic services opportunities.Translate customers’ needs into integrated services solutions across lifecycle, managed, digital, and professional services. Contribute to strategic account reviews, quarterly business reviews, and customer planning activities. Work closely with and coordinate across local market services category teams, presales and industry specialists, digital sales, solution architects, legal, marketing, finance, cybersecurity, and delivery and transition teams to deliver executable, signed contracts.

Solutions and Value Creation

Lead customer discovery to understand business challenges, IT environments, risks, and goals.Translate needs into integrated, outcome-based services solutions.Develop and present solution narratives, proposals, and ROI-driven business cases.Guide solution design toward standardized, repeatable offerings that balance customer value with scalability. 

Governance, Negotiation and Handover

Lead commercial discussions and contract negotiations through signature.Apply HP negotiation guardrails and manage contractual risk.Ensure deal structures, pricing, scope, and contractual language align with approved financials and governance outcomes Execute clean solution handover to transition and delivery teams.

Education & Experience Recommended

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.Typically has 7-10 years of work experience, preferably in IT consulting, managed services, outsourcing sales, and/or IT services deliveryBroad understanding of workplace IT, end user computing, digital experience, asset lifecycle, and IT operations. Strong storytelling, presentation, business case development skillsProven success leading large, complex, multi-stakeholder services deals.Experience engaging senior decision makers and influencing outcomes at executive levelStrong contract structuring, negotiation, and risk management skills.

Preferred candidates will live within close proximity to a major US airport in the mid-western US.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Salary

The on-target earnings (OTE) range for this role is $162,000 to $220,000 USD

annually with a 60%/40% (salary/incentive) mix. There are additional

opportunities for pay in the form of bonuses and/or equity (applies to United

States of America candidates only). Pay varies by work location, job-related

Benefits

knowledge, skills, and experience.

HP offers a comprehensive benefits package for this position, including:

 Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays Additional flexible paid vacation and sick leave (US benefits overview

[https://hpbenefits.ce.alight.com/])

The compensation and benefits information is accurate as of the date of this

posting. The Company reserves the right to modify this information at any time,

with or without notice, subject to applicable law.

Services Sales Specialist

What the job involves