Signature Matchmaker

Skills
BrandingChrome OSCustomer Relationship ManagementData VisualizationImpressionRecord Of SuccessSales
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience working with goal-oriented clientele preferably in luxury service
  • High emotional intelligence and professionalism
  • Comfortable with adult dating topics and relationship discussions
  • Creative problem-solving and out-of-the-box thinking
  • Exceptional active listening skills
  • Ability to provide impartial unbiased feedback
  • Track record of success meeting performance expectations and KPIs
  • Detail-oriented with a commitment to exceptional customer experience
  • Excellent empathetic verbal and written communication skills
  • Ability to present confidently over Zoom and phone
  • Self-motivated and self-directed
  • Able to multitask prioritize and manage time efficiently
  • Works with urgency and responsiveness
  • Resiliency to handle challenges and objections positively
  • In-depth understanding of company services and industry position
  • Technology knowledge including Google Suite and CRM tools
  • Strong computer skills including Microsoft Office Suite and Google Chrome OS
  • Reliable high-speed internet connection required

Nice to have

  • High emotional intelligence
  • Detail-oriented
  • Self-motivated
  • Resilient
  • Professional
  • Empathetic

Day to day

  • Manages an assigned roster of clients throughout Tawkify’s signature matchmaking journey with care and precision.
  • Conducts Welcome Meetings, post-match feedback sessions, and other live Zoom conversations to support client experiences.
  • Searches for candidates, vets potential matches, and delivers timely professional communication while maintaining discretion and empathy.