RemotevilleRemote Snr Customer Engineer Job in London, UK Elastic
Snr Customer Engineer Elastic
£ -
Customer EngagementCustomer InteractionTechnical SupportTroubleshootingWeb Conferencing
Mid-level (3-4 years) -
LondonUK
Elastic is the leading platform for search-powered solutions.
4070+ employees
Security
Role
Who you are
- Bachelor’s degree with 5+ years of industry experience
- Proven track record in customer-facing technical roles
- Ability to articulate benefits of technology platforms
- Analytical thinker with a deep understanding of customer engagement
- Eagerness to learn about Elastic’s offerings
- Strong communication and collaboration skills
- Tech-savvy with a background in engineering or development
Desirables
- Working knowledge of the Elastic Stack
- Experience in a growing global organization
What the job involves
- Provide technical support to Elastic customers on a global scale
- Engage with customers to identify and resolve technical issues
- Develop and deliver webinars on technical topics for customers
Company
Company mission
At Elastic, we help organizations, their employees, and their customers accelerate the results that matter. With solutions in Enterprise Search, Observability, and Security, we help enhance customer and employee search experiences, keep mission-critical applications running smoothly, and protect against cyber threats.Company benefits
- Competitive pay based on work performance
- Health coverage for employees and their families
- Flexible work locations and schedules
- Generous vacation days
- Financial donation matching
- Paid volunteer hours
Company values
- Innovation
- Diversity
- Equity
- Inclusion
Company HQ
San FranciscoFounders
Elastic (Elastic)