Social Media Account Specialist
Skills
CoachingCustomer ExperienceEmail MarketingEnglishGrammarInstagramMarketing
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Entry level position with no marketing experience required
- Passion for outstanding customer service and local restaurants
- Experience in restaurant hospitality barista or customer service preferred
- Strong self-management and self-motivation
- Some experience with Facebook Instagram Google Business Yelp Canva Dropbox Google Drive and email marketing platforms
- Polished writing with correct grammar spelling and punctuation
- Extreme attention to detail
- Ability to follow detailed instructions and take initiative
- Strong communication skills and confidence on the phone
- Creativity
- Strong reliable internet connection for remote work
- Comfort using Zoom Slack and online communication tools daily
Nice to have
- Self-motivated
- Detail-oriented
- Creative
- Resourceful
- Polished communicator
- Empathetic
- Humble
- Optimistic
Day to day
- Manage online marketing platforms for assigned restaurant clients across the United States
- Create organic social content and paid ad campaigns for Facebook Instagram Google and email
- Respond to customer reviews and handle client communication with polished timely service
- Perform light photo editing create Canva graphics and solve platform issues proactively
Hiring process
- Submit Cover Letter & Resume as a single PDF
- Answer the questions in the application template
