Social Media Account Specialist

Skills
CoachingCustomer ExperienceEmail MarketingEnglishGrammarInstagramMarketing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Entry level position with no marketing experience required
  • Passion for outstanding customer service and local restaurants
  • Experience in restaurant hospitality barista or customer service preferred
  • Strong self-management and self-motivation
  • Some experience with Facebook Instagram Google Business Yelp Canva Dropbox Google Drive and email marketing platforms
  • Polished writing with correct grammar spelling and punctuation
  • Extreme attention to detail
  • Ability to follow detailed instructions and take initiative
  • Strong communication skills and confidence on the phone
  • Creativity
  • Strong reliable internet connection for remote work
  • Comfort using Zoom Slack and online communication tools daily

Nice to have

  • Self-motivated
  • Detail-oriented
  • Creative
  • Resourceful
  • Polished communicator
  • Empathetic
  • Humble
  • Optimistic

Day to day

  • Manage online marketing platforms for assigned restaurant clients across the United States
  • Create organic social content and paid ad campaigns for Facebook Instagram Google and email
  • Respond to customer reviews and handle client communication with polished timely service
  • Perform light photo editing create Canva graphics and solve platform issues proactively

Hiring process

  • Submit Cover Letter & Resume as a single PDF
  • Answer the questions in the application template