Social Media & Community Manager
Skills
Software As A ServiceAgility TrainingApache SparkCalendarsCoachingCommunity EngagementHarvest
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Demonstrated experience running organic social channels
- Owned content calendars and managed posting cadences
- Can adapt voice by platform
- Understands audience psychology and brand storytelling
- Can turn organic activity into business outcomes thoughtfully
- Can build community through comments DMs and community spaces
- Can coach non-marketers to create confidently
- Can build lightweight systems for employee-generated content
- Moves quickly iterates often and thrives in a fast-paced environment
- Collaborates deeply across teams
Nice to have
- Creator mindset
- Short-form video experience
- Employee advocacy experience
- Community platform experience
- Beauty or aesthetics background
- Engagement playbooks experience
- Strong organic presence
Day to day
- Own the daily voice of Moxie across organic social channels and inside Scale Society.
- Shape brand narrative through platform-native content that deepens engagement and supports business outcomes.
- Build and moderate community interactions while creating two-way dialogue and a strong sense of belonging.
- Stand up an employee creator program by coaching subject-matter experts and turning internal expertise into consistent social content.