Remote Social Media Channel Manager Job in Austin, TX Achieve

Who you are

• 3+ years of social media management for a prominent consumer brand managing User Generated Content (UGC) social forums
• Social Media Expertise
• Demonstrable results growing brand prominence, positive sentiment, and direct business value
• Proven skill to act powerfully, quickly, and with long term positive impact
• Proven ability to manage multiple campaigns and projects simultaneously while meeting deadlines
• Able to use metrics and insights to inform and optimize engagement strategies
• Familiarity with digital marketing tools and analytics platforms
• Authentic communicator with the proven ability to influence, educate, sway, calm diverse online communities as needed
• Bachelor's degree in Communications, Marketing, or equivalent from a top 20 ranked university

Desirables

• Consumer financial services experience
• Community-Focused
• Creative Problem-Solving
• Process Oriented
• Collaboration
• Adaptable
• Growth Mindset

What the job involves

• You will be responsible for amplifying Achieve’s brand and category prominence, positive sentiment, and engagement on consumer social forums
• You will be the authentic voice of Achieve in relevant communities, lead internal teams to collaborate and promote brand and category
• Partner to drive product engagement via paid and organic channels
• Deliver trust and value to online discussions in alignment with the company's business goals
• Monitor brand and category mentions on UGC social forums and drive a positive brand and category sentiment via community interactions
• Engage authentically, directly, and quickly with relevant communities answering questions, participating in discussions, and sharing content in a way that influences, educates, and drives product interest