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Social Media Channel Manager

Skills
CampaignsCommunity SitesCreativeGrowth StrategiesKey MetricsLibrary ServicesMicrosoft Sway
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years of social media management for a prominent consumer brand managing User Generated Content social forums
  • Consumer financial services experience is a plus
  • In-depth knowledge of top social media forums, engagement levers, paid ad units, and best approaches for managing forums
  • Demonstrable results growing brand prominence, positive sentiment, and direct business value
  • Ability to manage multiple campaigns and projects simultaneously while meeting deadlines
  • Use of metrics and insights to inform and optimize engagement strategies
  • Familiarity with digital marketing tools and analytics platforms
  • Bachelor's degree in Communications, Marketing, or equivalent

Nice to have

  • Community-Focused
  • Creative Problem-Solving
  • Process Oriented
  • Collaboration
  • Adaptable
  • Growth Mindset

Day to day

  • Amplifying Achieve’s brand and category prominence, positive sentiment, and engagement on consumer social forums
  • Being the authentic voice of Achieve, leading internal teams to promote brand and category, driving product engagement via paid and organic channels
  • Delivering trust and value to online discussions in alignment with business goals