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Social Media Community Manager & Moderator - Korean
Skills
ContextDigital Marketing AgenciesDigital TechnologyEnglishInstagramOS XScheduling Tools
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Native level Korean language skills with superb writing ability
- Advanced English language skills for training and team communication
- Experience in engagement social customer care or community management
- Social media platform knowledge including TikTok Instagram Facebook and similar channels
- Confidence with digital tools and internal scheduling or chat systems
- Self-motivated and structured approach in a remote work environment
- Must meet all IT policy requirements including supported operating system RAM internet and device setup
- Criminal background check and 2 professional referees required upon offer acceptance
Nice to have
- Self-motivated
- Structured
- Remote-ready
- Inclusive mindset
- Fast-paced adaptable
- Detail-oriented
Day to day
- Manage and grow online communities for Korean market audiences across multiple social platforms
- Respond to customer inquiries and comments with timely professional and brand-aligned messaging
- Moderate conversations to maintain a safe inclusive and judgement-free community
Hiring process
- Online assessment
- Behavioural interview with one of our Talent Team Member