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Social Media Community Manager & Moderator - Korean
Skills
ContextDigital Marketing AgenciesDigital TechnologyEnglishInstagramOS XScheduling Tools
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Excellent Korean language writing skills
- Advanced English language skills
- Experience in engagement social customer care or community management
- Experience with social media platforms and audience trends
- Confidence with digital tools and internal systems
- Self-motivated structured and productive in a remote environment
- Ability to work mixed hours including evenings and weekends
- Agree to criminal background check and provide 2 professional referees
- Meet all IT requirements for BYOD setup
Nice to have
- Native-level Korean
- Remote working
- Self-motivated
- Structured approach
- Productive
- Inclusive mindset
Day to day
- Manage and grow online communities across Korean market channels in a timely and professional way
- Respond to customer inquiries and comments with strong context awareness and a brand-appropriate tone
- Moderate conversations to create a safe inclusive and judgement-free social space
- Work across platforms such as TikTok Instagram and Facebook while handling high volumes of content
Hiring process
- Online Assessment
- Behavioural interview with one of our Talent Team Member