Social Media Community Manager
Skills
AffinityAmplificationAnalytical SkillsCommunity EngagementCommunity ParticipationConsumer BehaviorInternet Culture
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree in Marketing Advertising or related field
- 3–5+ years experience in community management social media or digital engagement
- Deep understanding of platform behaviors internet culture and emerging social trends
- Exceptional writing instincts with a strong feel for brand voice and conversation
- Experience with social listening and community management tools
- Strong analytical mindset with ability to translate insights into action
- Passion for building community and creating meaningful brand participation online
Nice to have
- CPG experience
- Fast-paced
- Fun
- Driven
- Creative
- Analytical
- Audience-focused
Day to day
- Own daily community management across social platforms including comments DMs and replies while maintaining a distinct engaging brand voice that feels native to BUILT
- Foster two-way conversation with the audience by proactively engaging superfans repeat members and creators to deepen relationships and build brand affinity
- Lead social listening and turn community feedback trends and cultural signals into actionable recommendations for content creative product innovation and broader marketing strategy
- Support UGC activation community-led content and advocacy programs that turn participation into memorable moments and stronger loyalty