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Social Media Manager

Skills
Software As A ServiceAlgorithmsAnalyticsCornerstone Veterinary SoftwareCustomer SuccessInstagramMarketing Analytics
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5+ years managing social strategy for a brand with a strong point of view
  • Deep fluency in B2B SaaS
  • Strong understanding of credibility on LinkedIn Reddit and beyond
  • Ability to use AI in everyday workflows
  • Experience owning socially-native video production end-to-end
  • Exceptional judgment and taste
  • Ability to translate complex ideas into clear platform-native communication
  • Comfort advising leadership and pushing back when needed
  • Calm and precise in fast-moving real-time environments

Nice to have

  • Strategic thinker
  • Hands-on executor
  • Culturally aware
  • Brand savvy
  • Collaborative
  • Adaptable
  • Analytical

Day to day

  • Own ServiceChannel’s social media strategy across key platforms with a strong platform-native approach.
  • Create clear sharp brand-aligned content and social-first video-led series that drive engagement and credibility.
  • Monitor cultural trends analytics and audience behavior to keep the brand relevant improve performance and support company launches.