Action for Children

Social Media Officer

Skills

Charity MarketingFundraisingGraphic DesignMarketingSocial MediaSocial Media MarketingStrategic S

Role

What the job involves

The main requirements, responsibilities and hiring steps.

Qualification in social media marketing communications or related field or equivalent experience
Practical hands-on skills in camera operation video editing and graphic design
Confident use of Adobe Creative Suite including Premiere Pro and Photoshop
Demonstrable experience creating engaging content for social media channels
Experience managing or supporting organic social media channels
Community management experience responding to audiences in a positive on-brand way
Working knowledge of social media analytics and scheduling tools
Excellent written communication skills with strong attention to detail
Experience in stakeholder management
Experience working on projects and campaigns within multidisciplinary teams
Awareness of crisis communications and reputation management on social media
Knowledge of diversity policies and how to apply them

Create engaging audience-first content across social channels, including short-form video, photography and graphics, to bring campaigns and services to life.
Manage the day-to-day running of organic social media channels by scheduling, publishing and monitoring content in line with procedures and key messages.
Nurture online communities, respond to comments and messages, monitor trends and platform updates, and use analytics to improve performance and impact.