Social Operations Lead
Skills
Agency Relationship ManagementAirtableBrand ManagementBrand PartnershipsContent ManagementHootsuiteProject Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Advanced proficiency in Airtable and Hootsuite
- Proven experience creating SOPs or training documentation for digital or marketing teams
- Ability to manage expectations across multiple business units and internal teams
- Strong organization with exceptional attention to deadlines detail and accuracy
- Proactive problem solving with a focus on process improvement
Nice to have
- Collaborative
- Detail-oriented
- Process-driven
- Proactive
- Organized
Day to day
- Manage the end-to-end social content lifecycle from intake to community engagement.
- Maintain and optimize the master social media calendar in Airtable for a balanced publishing cadence.
- Coordinate approvals scheduling tagging inbox management and SOP documentation with precision and consistency.
