Remote Software Support Specialist Job in United States ImagineSoftware™ (Technology Partners, LLC)

Who you are

• 4-year degree preferred
• Basic SQL skills preferred
• Familiarity with healthcare/medical billing terminology preferred
• Motivated, goal-oriented, and persistent personality
• Personal sense of urgency and willingness to be proactive
• Analytical and inquisitive with a strong attention to detail
• Passion to help others and assist clients with software questions and technical troubleshooting
• Ability to quickly learn and apply new processes and technologies
• Excellent verbal and written communication skills
• Ability to handle stressful situations and deadline pressures well
• Ability to work in a rapidly changing environment
• Work well in a team environment

What the job involves

• Build genuine relationships with clients while providing solutions independently
• Manage client requests via on-line ticket queue
• Learn and grasp complex software and technical concepts quickly within an innovative environment