Remote Solution Engineer Job in London, UK Zoom

Who you are

• Experience in a pre-sales engineer role
• Experience in the unified communications industry
• Excellent technical skills
• Excellent communication skills
• Share knowledge with all levels of customers
• Experienced in Voice, Video, Contact Center, and VOIP network architecture
• Knowledge of technology such as SIP and others
• Knowledge of network troubleshooting
• Knowledge of LAN/WAN
• Knowledge of Routers, Firewalls, Switches, PBX deployment
• Experience with one or more UCaaS vendors such as Microsoft, Cisco, Ringcentral

Desirables

• Excellent communication skills
• Customer-centric approach
• Ability to work across teams

What the job involves

• Acts as a trusted advisor and plays an integral part in delivering Happiness to our customers
• Serves as the lead advocate for customers
• Translates technical needs into product development recommendations
• Tests customer environments
• Drives customer demand and features internally within Zoom
• Understands and articulates Zoom's architectural advantages
• Supports the Account Executive in proposing and designing solutions for collaboration challenges

Application process

• Submit an Accommodations Request Form if needed for a medical disability