Remoteville

Remote Solution Engineer Job in London, UK Zoom

Solution Engineer Zoom
PresalesUnified SPre salesUnified communicationsVoiceVideoContact CenterVOIP network architectureNetwork troubleshootingLAN/WANRoutersFirewallsSwitchesPBX deploymentUCaaS vendorsMicrosoftCiscoRingcentral
LondonUK


One platform delivering limitless human connection.
10955+ employees
Enterprise

Open for applications

Role


Who you are

  • Experience in a pre-sales engineer role
  • Experience in the unified communications industry
  • Excellent technical skills
  • Excellent communication skills
  • Share knowledge with all levels of customers
  • Experienced in Voice, Video, Contact Center, and VOIP network architecture
  • Knowledge of technology such as SIP and others
  • Knowledge of network troubleshooting
  • Knowledge of LAN/WAN
  • Knowledge of Routers, Firewalls, Switches, PBX deployment
  • Experience with one or more UCaaS vendors such as Microsoft, Cisco, Ringcentral

Desirables

  • Excellent communication skills
  • Customer-centric approach
  • Ability to work across teams



What the job involves

  • Acts as a trusted advisor and plays an integral part in delivering Happiness to our customers
  • Serves as the lead advocate for customers
  • Translates technical needs into product development recommendations
  • Tests customer environments
  • Drives customer demand and features internally within Zoom
  • Understands and articulates Zoom's architectural advantages
  • Supports the Account Executive in proposing and designing solutions for collaboration challenges


Application process

  • Submit an Accommodations Request Form if needed for a medical disability

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Company


Company mission

Build the best collaboration platform for the enterprise and help people communicate better. Provide innovative solutions that enhance connectivity and productivity for a diverse range of customers.




Company benefits

  • Physical, mental, emotional, and financial health support
  • Work-life balance support
  • Community contribution opportunities



Company values

  • Care
  • Innovation
  • Diversity
  • Inclusivity



Company HQ

San Jose



Founders

Eric Yuan (CEO)
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