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Solution Engineer - Post Sales

Skills
Blue PrismBuilding Automation SystemsBusiness ProcessBusiness RequirementsMulesoft Anypoint PlatformPost-SalesProject Plans
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree in Engineering or a related field is preferred
  • Previous experience in a Professional Services or Consulting role, ideally with a focus on AI automation, data, or similar domains.
  • Startup experience is highly desirable, demonstrating adaptability and ability to thrive in dynamic environments.
  • Proficiency in Python programming is essential, with a strong understanding of automation principles and best practices.
  • Experience with API integration and familiarity with relevant automation platforms such as Blue Prism, Mulesoft, Databricks, and Snowflake is advantageous.
  • Demonstrated ability to balance technical expertise with an understanding of business processes, ensuring solutions meet both technical and business requirements.
  • Strong project management skills, with the ability to effectively prioritize tasks, manage timelines, and navigate through ambiguity.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders.
  • Proven ability to take ownership of projects and drive them to successful completion, even in chaotic or high-pressure environments.

Day to day

  • Lead the implementation of software solutions, focusing on building Kognitos automations and streamlining processes for clients.
  • Develop customized automation solutions tailored to client needs.
  • Collaborate with internal teams to design and implement innovative solutions that address complex business challenges.
  • Engage with customers to understand their project requirements and objectives, providing expert guidance and support throughout the implementation process.
  • Conduct regular meetings with clients to discuss project plans, milestones, and deliverables, ensuring alignment with customer expectations.
  • Demonstrate strong project management skills to oversee the successful execution of implementation projects, managing timelines, resources, and budgets effectively.
  • Participate in internal meetings with engineers and Solution Consultants (SC) to address technical issues, troubleshoot code bugs, and ensure successful feature implementation.
  • Drive documentation efforts, ensuring comprehensive project plans and documentation are maintained throughout the project lifecycle.
  • Act as a technical leader within the organization, fostering collaboration and knowledge sharing among team members to enhance overall capabilities.

Hiring process

  • Not provided