Remote Solutions Consultant Job in United States ID5.io

Who you are

• Several (2+) years of experience in software consulting
• Solid foundation in software delivery and project management
• Exceptional troubleshooting, analytical, and problem-solving skills
• Ability to work cross-functionally and influence outcomes
• Highly organized and process-oriented
• Superior communication and presentation skills
• Translate technical concepts to non-technical audiences
• Entrepreneurial spirit thriving in a startup environment
• Direct experience with JavaScript, Python, RESTful APIs, and web technologies
• Client-facing expertise
• Prior experience in adtech is advantageous but not required

Desirables

• Exceptional troubleshooting
• Analytical skills
• Problem-solving skills
• Highly organized
• Process-oriented
• Superior communication
• Presentation skills
• Entrepreneurial spirit
• Responsibility
• Autonomy
• Enthusiasm
• Humility
• Drive

What the job involves

• Support commercial teams through sales, onboarding, and integration processes with clients and partners
• Design and implement cutting-edge solutions critical for companies whose sustainability depends on targeted audience engagement and campaign measurement in programmatic advertising
• Collaborate with Product and Engineering teams to manage complex or bespoke integrations, address product challenges, and contribute to the development and testing of new features and enhancements on the ID5 platform
• Serve as a primary point of escalation for complex customer support issues, leading troubleshooting initiatives, including JavaScript debugging on client websites
• Engage with clients and partners daily through emails, phone, and video conferences to ensure their technical and business needs are met