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Solutions Consultant
Skills
AdoptionCritical EnvironmentsJiraSalesforce.ComSalesforce.Com AdministrationSalesforce.Com ConsultingSoftware Consulting
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3 to 6 years of relevant experience in Salesforce Administration Business Analysis Consulting Implementation or similar role
- Strong Salesforce administration knowledge and hands-on experience in Salesforce environments
- Ability to gather business and technical requirements and translate them into clear documentation
- Experience in customer-facing discovery implementation scoping or technical solution conversations
- Strong presentation demonstration and communication skills
- Ability to communicate effectively with technical and non-technical stakeholders
- Strong problem-solving skills for ambiguous customer needs or business challenges
- Experience writing user stories technical requirements implementation notes or tickets
- Ability to collaborate cross-functionally with customer-facing product technical and operational teams
- Willingness and ability to travel up to 25% for customer meetings QBRs partnership reviews and other business needs
Nice to have
- Consultative
- Detail-oriented
- Cross-functional
- Customer-facing
- Analytical
- Adaptable
Day to day
- Partner with customers to understand business needs technical requirements workflows and desired outcomes
- Participate in discovery calls implementation conversations technical evaluations and solution scoping discussions
- Translate customer requirements into clear actionable documentation and support internal teams with product demonstrations presentations and implementation handoff materials