Solutions Engineer, Americas

Skills
APISoftware As A ServiceCustomer SuccessEngineeringLog ManagementRegulatory RequirementsRegulatory Technology
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 4+ years in customer-facing technical roles in Enterprise B2B SaaS
  • Strong understanding of REST APIs and web technologies
  • Proficient problem-solving skills
  • Ability to work independently and collaboratively
  • Customer-first attitude
  • Comfortable reading code and querying data
  • Excellent project management skills

Nice to have

  • Consultative
  • Low-ego
  • Dynamic
  • Detail-oriented
  • Collaborative

Day to day

  • Design and architect technical solutions that align with client goals and regulatory requirements.
  • Partner with Customer Success Support Engineering and Compliance teams to deliver tailored API-first integrations.
  • Provide post-sales L2 technical support troubleshoot issues and create clear documentation and examples for customer POCs.

Hiring process

  • Apply directly