Solutions Engineer

Skills
APIComputer ScienceJavascriptProgramming ConceptsProject ManagementSdksTechnical Support
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Several years in solutions engineering within SaaS.
  • Strong understanding of computer science principles.
  • Experience with third-party APIs and creating workflows.
  • Must know webhooks, APIs, and logical programming.
  • Familiar with front-end JavaScript and backend Node.
  • Skilled in implementing/debugging SDKs and automation tools.
  • Exceptional problem-solving and detective skills.
  • Curious, confident, solutions-oriented.
  • Proficient in customer and project management.

Nice to have

  • Organizational skills
  • Time management
  • Logical workflows
  • Customer-focused
  • Curiosity
  • Adaptability
  • Problem-solving

Day to day

  • Deliver advanced product demos and highlight potential with Alloy.
  • Gather requirements for proof of concept, collaborate internally to deliver projects, assist sales in closing deals.
  • Provide technical support, troubleshoot, and optimize the use of all Alloy features.