Solutions Engineer
Skills
Software As A ServiceAdoptionCustomer SuccessFraud InvestigationsMicrosoft SurfacePresalesPresentations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years in Solutions Engineering Sales Engineering Security Engineering or a related customer-facing technical role
- Experience supporting SaaS cybersecurity or other technical solutions in enterprise customer environments
- Working knowledge of cybersecurity concepts and technologies including digital risk protection phishing brand impersonation threat intelligence or external attack surface management
- Strong technical aptitude with the ability to quickly learn products APIs integrations and customer environments
- Experience delivering product demonstrations and conducting technical evaluations or proof-of-value engagements
- Ability to translate technical capabilities into customer outcomes and business value
- Strong written and verbal communication skills for technical and business audiences
- Ability to troubleshoot technical issues and collaborate with internal teams to identify solutions
- Strong organizational skills with the ability to manage multiple evaluations and priorities
- Collaborative approach and experience working with Sales Product Engineering and Customer Success teams
Nice to have
- Customer-facing
- Consultative
- Collaborative
- Curious
- Organized
Day to day
- Partner closely with Account Executives as the main technical advisor throughout the sales cycle.
- Conduct technical discovery to uncover customer environments security challenges workflows integration needs and success criteria.
- Deliver tailored product demos workshops proof-of-value engagements and technical presentations that clearly translate capabilities into customer outcomes.