Remote Solutions Engineer Job in United States Cloudflare

Who you are

• Ability to manage a project, work to deadlines, and prioritize between competing demands
• Understanding of how the internet works, including TCP & UDP, authoritative DNS & recursive DNS, firewalls, TLS (SSL), HTTP
• Ability to explain complex technical concepts in simple terms
• Experience with a scripting language
• Ability to describe CSRF, XSS, and SQLi in detail
• Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC-2
• Passionate about technology and customer success

Desirables

• Project management
• Financial consulting
• Engineering
• Software development
• Product management
• Customer support

What the job involves

• Work closely with Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform
• Leverage technical expertise in Cloudflare's global distributed network and technology to find best-fit solutions for prospects
• Train and onboard new customers via video-conference, in person, or through documentation to support long-term customer success
• Develop new firewall rules from log files, craft performance caching and delivery strategies, create or repurpose internal tools and scripts for customers
• Act as the technical customer advocate within Cloudflare and work closely with every team to create scalable solutions for customer needs