Solutions Engineer
Skills
DevopsCustomer SuccessIT StrategyOpen StandardsPresalesProduct EvaluationsSales
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years in a customer-facing technical role such as Solutions Engineering Pre-Sales Solution Architecture Technical Consulting DevOps SRE Platform Engineering or Security Engineering
- Strong hands-on technical ability across deployment configuration troubleshooting and integration work
- Solid understanding of observability including logs metrics traces APM dashboards alerting and infrastructure monitoring
- Experience leading technical evaluations product demonstrations and proof-of-concept processes
- Ability to speak credibly with engineers DevOps SRE platform and security teams
- Confidence engaging executives and translating technical value into business impact
- Practical experience with cloud-native environments distributed systems containers and modern infrastructure
- Coding or scripting experience in Python Go Java JavaScript Bash or similar
- Strong communication ownership follow-through and commercial judgment
Nice to have
- hungry
- humble
- smart
Day to day
- Own the technical strategy for sales opportunities and partner closely with Account Executives.
- Lead discovery sessions to uncover customer architecture telemetry sources operational pain business drivers and success criteria.
- Design tailored demonstrations manage evaluations and provide hands-on deployment configuration integration troubleshooting and validation in customer environments.