Solutions Engineer

Skills
PresalesPresales Technical SupportProduct DemonstrationRequest For ProposalSaas SalesSales PresentationsTechnical Demonstrations
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years' experience in pre-sales, solutions engineering or equivalent role
  • Experience in a pre-sales capacity with a focus on US-government institutions is a strong asset
  • Knowledge and experience with learning management systems
  • Deep knowledge of Brightspace LMS as an Admin or Super User is a strong asset
  • Technical understanding of enterprise software, web, and database technology
  • Previous experience in the Learning Technology or HCM space is a strong asset
  • Demonstrated ability to understand complex business challenges and apply creativity and problem-solving
  • Excellent writing and comprehension skills
  • Experience writing RFP responses is an asset
  • Ability to work with a distributed team and travel extensively (up to 50%)
  • Experience meeting multiple objectives in an entrepreneurial environment with minimal supervision

Nice to have

  • Highly engaging
  • Comfortable presenting complex concepts
  • Creative problem solver

Day to day

  • Spend every day helping others get the most out of D2L products and services
  • Support Corporate Sales team including various sectors like Government, Business, Training Organizations
  • Understand prospects’ needs and propose appropriate solutions using D2L's tools and products
  • Work cross-functionally to support large Requests for Proposal identifying gaps and opportunities
  • Excite clients with demos and presentations provoking amazement

Hiring process

  • A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes!