Remote Solutions Engineer Job in UK evaluagent®

Who you are

• Minimum of 3 years of experience in a sales solution engineering role within a CCaaS / QA / WFM or similar environment.
• Strong technical background, with experience in cloud-based software, APIs, databases, and web development frameworks.
• Proficiency in cloud architecture and services; AWS, Azure, or Google Cloud platforms.
• Strong experience with RESTful and SOAP APIs, including integration of disparate systems.
• Proven ability to work in a KPI & Target driven environment with goals tied to sales/CSX.
• Proven experience in owning commercial relationships with key stakeholders in a sales cycle.
• Experience in solution design and developing proposals for customers.
• Ability to explain complex technical concepts to both technical and non-technical audiences.
• Proficiency in conducting technical product demonstrations and addressing client inquiries.
• Experience working with CRM and other sales tools.
• Experience in cloud computing, APIs, integrations, and related technical concepts.

Desirables

• Excellent presentation, communication, and interpersonal skills
• Motivation to achieve Technical Sales KPIs and goals, driving success
• Collaborative mindset with the ability to work effectively in cross-functional teams
• Ability to handle multiple tasks, prioritise effectively
• Self-motivated, adaptable, and eager to learn about new technologies
• Proficient in understanding and interpreting complex technical requirements
• Deep understanding of the sales process and ability to translate technical solutions into business value
• Customer-focused with strong collaboration skills
• Commitment to continuous learning and staying updated

What the job involves

• Collaborate closely with Sales and Revenue teams to uncover and address customer needs, ensuring our solutions deliver maximum value.
• Craft and deliver tailored product demos that resonate with prospects' and client's unique challenges.
• Lead the technical sales process, including proof of concepts and technical presentations, to win new business.
• Develop and present solutions that align with customers' business requirements, from technical proposals to RFP responses.
• Feed customer insights into our product roadmap and communicate updates effectively to both prospects and existing customers.
• Ensure smooth customer onboarding and ongoing support, driving satisfaction and retention.
• Stay ahead of industry trends and emerging technologies to provide expert guidance to our customers and team.

Application process

• Rolling interview process
• Conducting interviews until we extend an offer
• Candidates may progress through stages at varying paces