Solutions Engineer
Skills
BusinessCollaborative EnvironmentCompetitive IntelligenceCustomer SuccessEasily AdaptableEnterprise AccountsPresentations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- At least 3 years of experience as a Solutions Engineer or similar professional role
- Knowledge of or direct experience in software development
- Practical experience with building or industrial automation systems
- Proven ability to integrate various software packages effectively
- Strong desire to learn new technologies and apply them to real-world business challenges
- Exceptional attention to detail paired with excellent task management and organizational abilities
- Outstanding written verbal and presentation communication skills
- Ability to quickly establish relationships with others especially over the phone
- Effective problem-solving skills used to address prospect and customer issues
- A match with core values Teamwork Excellence and Integrity
Nice to have
- Coachable
- Rapidly adaptable
- Detail-oriented
- Highly organized
- Collaborative
- High-energy
- Relationship-builder
Day to day
- Provide technical support to Account Executives and Account Managers throughout the sales cycle
- Deliver clear technical presentations and demos for customers and prospects, including unique workflows and integrations
- Act as a liaison between the product team and other departments by communicating client needs and market feedback
Hiring process
- Apply via Workable portal
- Phone screen with PeopleOps
- Hiring manager conversation
- Peer interview
- Offer and onboarding with background check