RRemoteville
Intelligems logoIntelligems

Solutions Engineer

Skills
ShopifySoftware As A ServiceAccount ExecutivesAccount ManagementAdoptionCustomer SuccessEngineering
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years in Solutions Engineering Sales Engineering or Technical Account Management or similar customer-facing technical role
  • Experience in B2B SaaS with hands-on implementation or integration work
  • Comfortable working across the full customer lifecycle with Sales and Customer Success
  • Familiarity with e-commerce platforms particularly Shopify
  • Ability to discuss API integrations JavaScript Shopify architecture and custom data pipelines
  • Customer-facing confidence in sales calls and objection handling

Nice to have

  • Commercial instincts
  • Technical depth
  • Customer presence
  • High-performing
  • Low-ego
  • High-IQ

Day to day

  • Own the technical relationship with customers from first conversation through expansion.
  • Partner with Sales to remove technical barriers and scope complex integrations and architectures.
  • Work with Onboarding and Customer Success to unblock implementation and identify expansion opportunities.