RRemoteville
Intelligems logoIntelligems

Solutions Engineer

Skills
ShopifySoftware As A ServiceAccount ExecutivesAccount ManagementAdoptionCustomer SuccessEngineering
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years in Solutions Engineering Sales Engineering Technical Account Management or similar customer-facing technical role
  • Experience in B2B SaaS with hands-on implementation or integration work
  • Comfort working across the full customer lifecycle with Sales and Customer Success
  • Familiarity with e-commerce platforms particularly Shopify
  • Technical depth in API integrations JavaScript Shopify architecture and custom data pipelines
  • Customer-facing confidence in high-stakes sales conversations

Nice to have

  • Commercial instincts
  • Customer presence
  • High-IQ collaboration
  • Low-ego mindset
  • High-growth adaptability

Day to day

  • Own the technical relationship with customers from first conversation through expansion
  • Partner with Sales to remove technical barriers in complex pre-sale deals and scope integrations accurately
  • Work with Onboarding and Customer Success to clear blockers and translate customer goals into practical technical paths

Hiring process

  • AI-notetaker transcribed interviews
  • Possible travel required