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Solutions Engineer

Skills
Software As A ServiceBioprocessCustomer ExperienceDemosHTMLSTEMSales
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5–8 years in pre-sales at a B2B SaaS company
  • Scientific or regulated-industry SaaS background such as bioprocess LIMS lab informatics or manufacturing data
  • Bioprocess fluency is a plus with willingness to learn it quickly
  • Required ability to sell with stories adapt in customer calls and read nuance
  • Comfort with APIs data schemas historians bioreactor data systems and cloud data infrastructure
  • Ability to read code and sketch data flows
  • Track record of winning deals against in-house builds and entrenched incumbents
  • Strong demo and workshop skills
  • B.S. in a STEM field

Day to day

  • Partner with account executives on deal strategy and technical narrative
  • Build and deliver tailored demos using prospect data and workflows
  • Run technical workshops and proof-of-concepts that validate fit and create internal champions
  • Establish credibility with senior scientific and IT stakeholders
  • Feed customer needs back to Product and develop reusable demos and reference architectures
  • Help shape the Solutions Engineering function as the team grows