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LogicGate logoLogicGate

Solutions Engineer

Skills
PresalesPresentationsProduct DemonstrationTroubleshootingWeb Conferencing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 4+ years of experience as a Solutions Engineer Pre-Sales Consultant Technical Consultant Customer Success Manager or Advisory Role on GRC subject matter
  • Experience conducting and tailoring software demonstrations or client/customer-facing presentations
  • Curiosity and the desire to understand our customer’s problems – and then effectively communicate how LogicGate can add value to their organization

Day to day

  • Conducting highly effective product demonstrations with prospective customers and LogicGate Account Executives as part of the sales process
  • Leading client workshops for data and process gathering to uncover details of current state processes related business challenges and opportunities for improvement
  • Listening to understand customer pain points and connecting their needs to LogicGate solution features
  • Configuring LogicGate's no-code platform for customized demonstrations and proof of concept projects with prospective customers
  • Building relationships with prospective customers and becoming a trusted advisor throughout the sales process
  • Conducting webinars and assisting in content creation (white papers blog posts etc.)
  • Providing feedback and intelligence to the Product team to identify new potential features and functions and represent the voice of prospective customers
  • Collaborating with Customer Success and Implementation Management teams in the transition of customers to ensure a seamless experience post-sale