What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Solid understanding of technical aspects enabling effective communication with stakeholders
- Ability to present and demonstrate complex technical information clearly in person and online
- Analyze customer requirements identify challenges and propose technical solutions
- Understanding of sales process and collaboration with sales team
- Customer-centric mindset with strong active listening skills
- Commitment to staying updated on industry trends new technologies and product updates
- At least 4 years of experience as a Pre-Sales Engineer customer facing technical support engineer or similar
- Understanding of storage technologies like NAS SAN Sync and Share
- Experience in macOS Windows and Linux OS
- Knowledge of command line terminal or PowerShell processes
- Experience in production post-production content creation or video/audio/graphics workflows
Day to day
- Work with LucidLink’s Inbound Sales team, Account Executives and Area Sales Directors
- Collaborate with Partner Channels and Customers during pre-sales and proof of concept stages
- Participate in customer projects to position and demonstrate efficiencies of LucidLink Filespaces
- Explain value and technical aspects of a SaaS software platform
- Present product features and drive deals toward a close
- Collaborate with Marketing Product and Support teams
- Travel occasionally for industry events and team gatherings