Solutions Engineer

Skills
Software As A ServiceData ArchitectureRequest For ProposalResearch And DevelopmentRubySalesSolutions Engineering
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5+ years in Solutions Engineering Sales Engineering Solutions Architecture or similar technical customer-facing role
  • Hands-on experience with API integrations web technologies REST APIs webhooks and data flows
  • Programming experience in Python JavaScript Ruby or similar languages is a strong plus
  • Ability to translate complex technical concepts for non-technical buyers and engage deeply with developers
  • Strong discovery demo and live technical conversation skills with the ability to tailor messaging to the audience
  • Exceptional documentation organization and ability to build scalable processes from scratch
  • Startup mindset comfortable with ambiguity rapid growth and self-sufficiency
  • Customer obsession with a focus on user experience and problem solving
  • Ability to learn new industries products and integrations quickly

Nice to have

  • Enterprise experience
  • Mid-market experience
  • Sales tax familiarity
  • Accounting familiarity
  • Product empathy
  • NetSuite familiarity
  • Stripe familiarity
  • QuickBooks familiarity
  • E-commerce background
  • SaaS background
  • Manufacturing background
  • Wholesale distribution background

Day to day

  • Own technical discovery and tailored demos for complex enterprise and mid-market deals
  • Architect integration plans with system diagrams data-flow mapping effort estimates and success criteria
  • Lead technical scoping proofs-of-concept security reviews and handoff to onboarding for smooth implementation