RRemoteville
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Solutions Engineer

Skills
Business Case PreparationCall LoggingCompetitive DifferentiationDigital AuthenticationPresentationsProduct DemonstrationRequest For Proposal
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Resilient in the face of challenges and ambiguity.
  • Optimistic with a belief in converting problems into solutions.
  • Resourceful and continually self-educating.
  • Accountable and committed to over-delivering.
  • Adaptable to changing priorities while maintaining focus.
  • Extensive sales engineering experience with proven success in complex deals.
  • Strong presentation and communication skills.

Nice to have

  • Experience with call center technology
  • Knowledge of voice network design
  • Understanding of fraud management
  • Experience with enterprise speech processing

Day to day

  • Act as a subject matter expert for Pindrop’s solutions.
  • Generate new license revenue by engaging with technical teams.
  • Advise on IVR and call center improvements using Pindrop technologies.
  • Develop and deliver presentations to articulate technical concepts.
  • Conduct product demonstrations and lead proof of value initiatives.
  • Collaborate on technical documents and respond to RFP/RFI/RFQ documents.
  • Work closely with Account Executives to develop strategies and forecasts.