Remoteville

Remote Solutions Engineer Job in London, UK Pindrop

Solutions Engineer Pindrop
Business Case PreparationCall LoggingCompetitive DifferentiationDigital AuthenticationPresentationsProduct DemonstrationRequest For ProposalSales EngineeringWorkforce Management
Expert (9+ years)
LondonUK


Security, Identity & Intelligence On Every Voice
285+ employees
SecurityB2BFraud PreventionTechnology


Role


Who you are

  • Resilient in the face of challenges and ambiguity.
  • Optimistic with a belief in converting problems into solutions.
  • Resourceful and continually self-educating.
  • Accountable and committed to over-delivering.
  • Adaptable to changing priorities while maintaining focus.
  • Extensive sales engineering experience with proven success in complex deals.
  • Strong presentation and communication skills.

Desirables

  • Experience with call center technology
  • Knowledge of voice network design
  • Understanding of fraud management
  • Experience with enterprise speech processing



What the job involves

  • Act as a subject matter expert for Pindrop’s solutions.
  • Generate new license revenue by engaging with technical teams.
  • Advise on IVR and call center improvements using Pindrop technologies.
  • Develop and deliver presentations to articulate technical concepts.
  • Conduct product demonstrations and lead proof of value initiatives.
  • Collaborate on technical documents and respond to RFP/RFI/RFQ documents.
  • Work closely with Account Executives to develop strategies and forecasts.

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Company


Company mission

Pindrop is dedicated to securing voice interactions through innovative technology that identifies, authenticates, and protects against fraud. Our solutions safeguard vital communicative exchanges for major financial institutions and retailers, enhancing customer experiences while minimizing fraud risks and operational costs. With a commitment to trust and security, we strive to revolutionize digital interactions around the voice, the most personal aspect of identity.




Company benefits

  • Unlimited PTO
  • Focus Thursday
  • Comprehensive health coverage
  • Remote-first culture with allowances
  • Professional learning and development budget
  • Fun team activities and wellness programs



Company values

  • Innovation
  • Customer Advocacy
  • Excellence
  • Impact



Company HQ

Atlanta
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