Solutions Engineer

Day to day

• Fully manage our technical engagements which include face-to-face meetings with prospects and customers to understand use cases answer technical questions and recommend the best ways to utilize our API and associated tools/features
• Intimately understand what we sell and how each API is best used Advise on ways to get the most value from our data features and develop new methods to do so
• Architect data integration pathways and packages to guide our customers through their PredictHQ lifecycle
• Build scalable customer champions through best practices and proven solutions
• Partner with Account Executives and Customer Success Managers to proactively assist prospects and customers with technical implementation details and at times technical issues or requests
• Partner with our sales team in responding to RFQ's RFI's and RFP's with appropriate levels of functional and technical details depending on the prospective customer needs
• Quickly visualize findings in tools such as VS Code Deepnote Kepler GSlides or others to confidently present defend and communicate findings to a diverse group of stakeholders
• Facilitate technical discovery workshops solution design sessions value-driven presentations and demonstrations for new and expansion opportunities
• Support the enablement process by authoring reference solution strategies architectures and tailored demo scripts with focus on business value and technical ease
• Create and present executive summaries showing business outcomes driven by impact to model performance using PredictHQ data sets and features
• Provide a smooth hand-off of all the presales assets (e.g. Solution Design Technical Presentations Trial Accounts etc.) to Customer Success as part of onboarding
• As the voice of the technical customer work closely with internal teams to adjust our messaging product roadmap techniques and new innovations