Solutions Engineer

Skills

Accounting StandardsCustomer ServiceOralPresentation SkillsPresentationsRequest For ProposalTechnical Support

Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

Understanding of intermediate accounting principles
Expert in restaurant finance and/or operations, preferably both
Excellent written and verbal communication skills
Excellent presentation skills
Knowledge of and prior use of restaurant software systems is a plus
Minimum of five years of proven work experience in customer service or sales
Experience in a SaaS environment is a plus
Willingness to travel 25% of the time

Day to day

Work closely with sales team in demonstrating the Restaurant365 platform and configuring products for users
Transmit future development details from product team to sales team
Answer technical questions and assist the sales team with research and projects

Company

Why this team might suit you

Mission, benefits, values and useful company context.

Mission

Restaurant365 is the industry's leading all-in-one, cloud-based accounting, operations, workforce, and intelligence solution developed specifically for restaurants. Our restaurant enterprise management software simplifies day-to-day management for operators, allowing them to control food costs and optimize labor. Integrations and open APIs enable Restaurant365 to connect with other systems, including POS providers, vendors, and banks. The result is accurate, timely reporting that provides a clear and complete view of their businesses.

Benefits

Comprehensive medical benefits 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

Values

Restaurant365 is the industry's leading all-in-one, cloud-based accounting, operations, workforce, and intelligence solution developed specifically for restaurants. Our restaurant enterprise management software simplifies day-to-day management for operators, allowing them to control food costs and optimize labor. Integrations and open APIs enable Restaurant365 to connect with other systems, including POS providers, vendors, and banks. The result is accurate, timely reporting that provides a clear and complete view of their businesses. We are a remote friendly company headquartered in Irvine, California with an office in Austin, Texas. Our people-first culture is committed to diversity, belonging, and equal opportunities for all. With a robust benefits offering, including lucrative wellness options, it’s important that members of the R365 community are feeling good, doing great work, and living their best lives. We have the proud honor of being named a Top Workplace by several publications, including the Orange County Register and the Austin American-Statesman, for three consecutive years. With 40% growth in 2023 and unstoppable momentum, we’re looking forward to reaching new heights as we continue growing. Trusted by over 40,000 restaurants nationwide, our team has been working to shape the future of the hospitality industry and help restaurants thrive since we launched in 2012. A tech unicorn valued at more than $1 billion, Restaurant365 is backed by Bessemer Venture Partners, ICONIQ, KKR, L Catterton, and Serent Capital. For more information, please visit restaurant365.com or email sales@restaurant365.com.

HQ

Irvine

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