Solutions Engineer

Skills
Data ScienceHigh AvailabilityPipeline DesignPresalesProduct DemonstrationQueuingRFP Design
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Curiosity to understand technology 'under the hood'
  • Commitment to closing deals
  • Customer focused problem solver
  • Creative solutions for customer issues
  • Life-long learner
  • Organized and driven
  • Web services and mobile apps, and cloud infrastructure knowledge
  • Professional experience in web development, mobile development, device platforms & architectures, ETL concepts and workflows, high availability systems and business continuity, message queuing patterns and pipeline design
  • 6+ years of solutions engineering (presales) role
  • 8+ years of progressive professional experience supporting technical products

Nice to have

  • Websites/mobile apps development
  • Marketing/advertising experience
  • Data Analytics/Data Science experience

Day to day

  • Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP Design, and justifying business value
  • Lead technical evaluations with our prospects to uncover their goals to articulate RudderStack’s ability to enable their success
  • Develop subject matter expertise on the customer data landscape, and RudderStack’s role within the customer data ecosystem
  • Take lead on understanding customer technical pains to design, demonstrate, and present innovative solutions that unlock business-level gains
  • Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design
  • Build a perspective on customer and market trends by listening to prospects and advocate customer interests to influence RudderStacks strategy and vision